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Brampton Family Eye Care ReOpening & Offering Appointments!

During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:

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An Expectations Checklist—For All of Us

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Patient Expectations

  • No paperwork – appointments now require pre-registration on our website.
  • We ask that one caregiver inside with the child.
  • We ask that upon entering our clinic, that you immediately wash your hands with soap and water or hand sanitizer.
  • Anyone who enters the building will be required to wear a face mask. If a patient does not have a mask, we can provide one.
  • We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing
  • Staff will not shake hands with any of our patients. Please don’t take it personally. 🙂
  • We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
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Steps Our Practice is Taking

  • Appointment times will be spaced further apart to ensure social distancing.
  • Hand sanitation stations are available at the entrance and throughout the practice.
  • All of our staff and doctors will be wearing masks.
  • Spread-out patient chairs in the optical and reception area – at least 6 feet apart.
  • Each pre-testing and examination rooms are disinfected after every patient exam, including all surfaces, instrumentation, door handles, and equipment.
  • We will disinfect frames after a patient has contact with them.
  • Regularly cleaning and disinfecting railings, door handles, counters, reception room areas, and all spaces where public interaction occurs.
  • The exam room and pretesting instruments will be disinfected after every patient.
  • We will be aware of common “touch points” within the clinic such as doorknobs, counters, keyboard, phones, credit card machines, pens, etc… and will be disinfecting these as often as possible
  • All reading material has been removed from the waiting area.
  • Deep cleaning at the end of each day
  • All toys and books for children will also be removed from the waiting area.
  • We are asking for patients to use debit/credit card only – no cash will be taken at this time to minimize contact